Returns & Exchanges

At London, we want you to be completely satisfied with your luxury fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your unworn items in their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Attach the Label

  Download and print your pre-paid shipping label from the portal and affix it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to your nearest authorized courier point and keep your tracking receipt to monitor your refund progress.